There are two main reasons for my putting so much emphasis on the management of frustration and stress. First of all, I consider this skill to be one of CFOs and Controllers' prerequisites for efficient functionality: if you don't get a grip on your own emotions you cannot manage the multitude of your tasks at the level that will satisfy your own high standards. Secondly, this may be the only responsibility that you cannot delegate. Whatever method of self-control and frustration release you use, you are the only one who can recognize the symptoms and initiate the process.
And in that respect I am in agreement with the recent article on AOL Health by Stephanie Twelto Jacob with a terribly corny title Happiness Roadblocks and a lot of new-age-y formulas that a sensible reader will be able to weed out easily. I mean, even if you take Aristotle's thought about path to happiness as your initial thesis, it doesn't mean that you should tailor your entire article to fit the narrow interpretation of its language.
Shortcomings aside, I found four sensible points in this article that match my own concept of psychological self-management and fit perfectly into this blog's discussions of work-related frustration and anxiety. Here are my interpretations:
1. Choosing to expect the worst at all times in order to avoid disappointments (the policy I've been employing for years myself – guilty as charged) creates not only psychological, but also, through stress-related chemical reactions, physical effects on us. Plainly speaking, it keeps our bodies in a constant adrenaline overdrive.
2. I hear my colleagues talking all the time about someone else working at half the effort for twice as much money, having expense accounts, better insurances, larger bonuses, etc, etc. Comparing your difficult life to somebody's supposed perfect existence creates unnecessary additional frustration. Don't contrast and compare. Most likely these people's lives are not as rosy as you perceive it. Trust me – life is a difficult exercise for everybody. More importantly, spending your emotional energy on this imaginary competition is a waste of your own valuable resources.
3. Accepting the unfairness of life is the best defensive mechanism available to us. When things are not based on equality and justice it does not necessarily mean that you always loose. My intended audience is supposed to consist of educated people in senior management and executive positions. In comparison to people with the same intellectual capacity who were not able to go to college and graduate schools and be eligible to work in free-market society, we are not doing that bad even if we didn't have connections or luck to become multi-millionaires.
4. Stop looking for substitution of contentment. It is not your boss's, your subordinates', your spouse's, your kid's or your new purchase's job to make you feel better about yourselves. Nobody but yourself truly knows who you are and what your value is. It is you who possess that intelligence, that expertise, that volume of knowledge and you know your worthiness. Be proud of your own achievements.
The Frustrated CFO 