Time Organization as Anti-Frustration Tool


Business strategy, financial plans, cash flow projections – obvious tasks in any CFO or Controller's routine.  These functions are integral parts of our job descriptions and inability to perform them would simply disqualify us as senior financial professionals.  No matter how sophisticated, at the end of the day they have to do with allocating limited resources over specified periods of time. 

Well, what about our very own personal intellectual resources? Are all of us capable to allocate them in an efficient manner?

Practically every single employer (in subconscious recognition of the responsibilities scroll's heftiness) feels obligated to mention multi-tasking, work-under-pressure, and tight-deadlines in their job ads for financial execs.  And yet, nobody ever asks during interviews about the candidates' actual time-management skills. 

It is very flattering to our professional class that bosses simply assume their present and future CFO's and Controllers to have their own self-organizing tools, but the sad truth is very few of them do.  They consistently spend long hours on a single task, while the day runs away from them leaving huge volume of unattended work behind, which over time may pile up into a mountain.  And it applies to other execs as well, but I don't care about their well-being in the context of this blog. 

To my fellow financial professionals in the small and mid-size companies, however,  I want to say three words: schedules, lists and schedules.  Yes, schedules two times – short-term and long-term.  I have briefly mentioned scheduling before in my post on prioritization (The Importance of Prioritization for CFOs and Controllers), but this topic is never exhausted. 

I want to emphasize that the value of time organization lies not only in the increased professional efficiency but, more importantly, in its ability to reduce job-related frustration and anxiety.  Schedules and lists create a framework for your multi-tasking and provide you with stability of a clear action plan.  They especially help those prone to experience anxiety about forgetting the "back burner" projects. 

Once the need for self-organizing tools is recognized, you will be capable to design your own.  And I believe that it is important for every CFO, Controller, etc. to develop their individual practical schedules and lists based on their actual business circumstances and preferences.

Just as a reference point let me share that, at the very minimum, I usually have the following lists: (1) functional breakdown of departments with tasks assigned to each group/person and their time frames;  (2) a list of mandatory daily functions; (3) a list of periodic reports with fixed dates, responsible parties and intended recipients (weekly, monthly, quarterly, annual); (4) a long-term list with projects that are not crucial to immediate commercial goals, but are necessary to bring the company to the next level, with tentative start dates.

Accordingly, at any given moment I have four schedules: (1) today's schedule, which I usually prepare previous night; (2) current and next weeks outlines; (3) current and next months highlights; (4) tentative 4-month plan.   

I would like to emphasize that FLEXIBILITY is a key: don't let yourself to be trapped into an obsessive rigidity.  Changes and diversions are to be expected and there is no reason to get worked up about them – after all, we live in a very fast-changing business world.

 


 

       

You Are Responsible for Your Own Emotional Control


There are two main reasons for my putting so much emphasis on the management of frustration and stress.  First of all, I consider this skill to be one of CFOs and Controllers' prerequisites for efficient functionality: if you don't get a grip on your own emotions you cannot manage the multitude of your tasks at the level that will satisfy your own high standards.  Secondly, this may be the only responsibility that you cannot delegate.  Whatever method of self-control and frustration release you use, you are the only one who can recognize the symptoms and initiate the process.

And in that respect I am in agreement with the recent article on AOL Health by Stephanie Twelto Jacob with a terribly corny title Happiness Roadblocks and a lot of new-age-y formulas that a sensible reader will be able to weed out easily.  I mean, even if you take Aristotle's thought about path to happiness as your initial thesis, it doesn't mean that you should tailor your entire article to fit the narrow interpretation of its language.

Shortcomings aside, I found four sensible points in this article that match my own concept of psychological self-management and fit perfectly into this blog's discussions of work-related frustration and anxiety.  Here are my interpretations:

1.  Choosing to expect the worst at all times in order to avoid disappointments (the policy I've been employing for years myself – guilty as charged) creates not only psychological, but also, through stress-related chemical reactions, physical effects on us.  Plainly speaking, it keeps our bodies in a constant adrenaline overdrive.

2.  I hear my colleagues talking all the time about someone else working at half the effort for twice as much money, having expense accounts, better insurances, larger bonuses, etc, etc.  Comparing your difficult life to somebody's supposed perfect existence creates unnecessary additional frustration.  Don't contrast and compare.  Most likely these people's lives are not as rosy as you perceive it.  Trust me – life is a difficult exercise for everybody.  More importantly, spending your emotional energy on this imaginary competition is a waste of your own valuable resources.

3.  Accepting the unfairness of life is the best defensive mechanism available to us. When things are not based on equality and justice it does not necessarily mean that you always loose.  My intended audience is supposed to consist of educated people in senior management and executive positions.  In comparison to people with the same intellectual capacity who were not able to go to college and graduate schools and be eligible to work in free-market society, we are not doing that bad even if we didn't have connections or luck to become multi-millionaires.

4.  Stop looking for substitution of contentment.  It is not your boss's, your subordinates', your spouse's, your kid's or your new purchase's job to make you feel better about yourselves.  Nobody but yourself truly knows who you are and what your value is.  It is you who possess that intelligence, that expertise, that volume of knowledge and you know your worthiness.  Be proud of your own achievements.