After a long period of solicitation, due diligence, term sheet amendments, and credit agreement negotiations, a company finally closed a new multi-million dollar credit line with a major national bank. Now, it's time to build working relationships with different departments: the CFO is busy establishing communication channels with the treasury services, trade finance, foreign exchange, collateral control, and so on, and so forth. There are conference calls, meetings, lunches.
This is an introductory period for both sides – a short lull between the stormy deal-making and the times of daily grind that lie ahead. There is not much business yet to discuss, so the conversations, especially during lunches, turn to probing each other's backgrounds and chatting about general topics.
During one such first-meet lunch with yet another banker, the CFO, a person of broad interests, talks about this and that, displaying familiarity with various subjects.
Banker (in a very friendly, non-offensive, even appreciative tone): You know a little about everything, don't you?
CFO (waiting for the second part of the expression, but none is coming; so she takes offence): Well, that would make me very superficial, even shallow. I assure you that there are a few areas of knowledge within and outside my professional scope, in which I can claim in-depth expertise.
They look at each other silently for a moment than move onto a discussion of the bank's operational features, both hiding their own grudges.
The Frustrated CFO's situational analysis:
My personal experience of dealing with American bankers throughout my entire career is that the majority of them are not overly bright. I assure you that I am not saying this out of disrespect – it's just a fact of life. The European banking is altogether a different matter. Overseas, the banks are smaller and the profession itself is still considered to be a prestigious occupation, even if you don't deal with investments and make million-dollar bonuses. Some of the European bankers I know graduated at the top of their classes and were recruited right out of the business schools. Ours – they are mostly average.
That's why I think that at the crucial moment of a split-second decision, the CFO went the wrong way. These mental "forks in the road" present themselves in our minds all day long. Sometimes we make right decisions, and sometimes (most of the times, for some) we don't. Looking at the situation from the outside, I gather that the banker did not mean to be brash. She was just limited. Most likely she only remembered the first part of the frequently paraphrased and transformed saying – know a little about everything and a lot about something, and used it, inappropriately, to complement the CFO's erudition. You know, it's like one of those bushisms, "Fool me once – shame on you, fool me – you can't get fooled again." You cannot take that kind of stuff seriously.
The Frustrated CFO 