The Frustration Release Hero


The US Open, tennis’s most visited Grand Slam, is in its second week now and I cannot pass on the opportunity to pay homage to my favorite Champion.  He had never had anything to do with the financial profession (even though he possesses remarkable financial savvy that allowed him to preserve and expand his wealth), but what fits him perfectly into this blog’s context is his special relationship with Frustration.

I am talking, of course, about John McEnroe.  The majority of his critics wrote off his tantrums, consistently displayed on and off the court, as uncontrolled bad temper.  As if he just had bad manners and didn’t know how to carry himself properly in accordance with the “proper” police.

The truth is that the great tennis misbehaving hero has an incredible sense of what’s right and what’s not.  He gets frustrated when things are not the way they are supposed to be.  And, as we discussed before, in What is Frustration? , that’s a normal reaction.  

If you recall, his most famous outbursts were never random – they were directed at chair umpires’ questionable calls, rude audiences, trash-talking opponents, his own errors, etc.  Unfortunately, he didn’t have an ability to keep it inside until the end of the match and then let it out some place private (like I advise you, or like Roger Federer does).  Instead……

Watch this: “You cannot be serious!!!” 

Talking about the frustration release…   However, he also capitalized on his frustration.  He elevated his game and thus silenced and destroyed his critics, he created shots still remembered by connoisseurs, he won 7 Grand Slams and ranked Number One in the World.

The reason to address the problems that we face everyday in our working environment is not just to release our frustrations, but to to be able to get over them, to continue doing your job the best you can, to carry on.

One CFO’s “Page of Frustration”


I thought I'd show you my own Page of Frustration.  However, I insist that if you decide to use this method of release,  you should create one for yourself according to the general description I provided in item 2 of my previous post One CFO's Personal Tools for Frustration Relief.  The process of designing your own Page will not only help you to work out the real reasons behind the frustration, but will also have a therapeutical effect.

  Page of Frustration-med

 

Help!!! The frustration is chocking me!


Yes, frequently the frustration heats your blood up to the boiling point.  You can physically feel it: adrenaline rushes through your body, your air intakes come faster, your temples are throbbing.  You feel as if you are about to choke.  You want to scream, you want to destroy the obstacle, the cause!  You want to hit the roof!

But you cannot!  You are a Financial Executive – the CFO or the Controller of this company.  You have to control yourself.  There is no way you can throw your boss out of your office.  You can fire your inadequate employee on the spot, but that would mean spending months on search and training of someone new.  And the VP, who drives you insane with his inability to improve sales and at the very least to show up on time for the meeting, is your CEO's son.

So000, you have to control yourself in the face of these frustrating circumstances.  You have to present your most composed self on the outside and act constructively like a seasoned professional you are.  At the right moment you mention some urgent marketing matter that only your boss can resolve and he obediently runs out while being convinced that it was his idea in the first place. You calmly ask your employee to get off the Internet and start her on the project with recommendations for the best solutions.  You explain again to the VP of Sales why it is important to concentrate on distribution of more profitable, but not necessarily most expensive  products.  And next time, if you want to meet with him at 2 pm, you ask him to come at 1:30 pm. 

Well, that's all good for the business and your authority position, but it does not stop the chocking feeling, and the throbbing, and the anger.  As the matter of fact, the symptoms are getting worth, because you bottled that Molotov cocktail inside and it threatens to explode.

There is a need for release.  In my post on Tuesday, the 31st, I will share with you my few tricks.